Pitney Bowes Group 1 Software

The design of the new statement drove our new requirements for a document composition system. The new statement uses graphics as well as one-to-one marketing messages and we found that there were just a couple of companies who could deliver all our requirements and run in a high-volume production environment.

— Rich Malone, CIO
Edward Jones

Featured Document Sample

Principal Financial 401(k) Statement

Group 1's DOC1 solution helped Principal Financial Group turn account statements into loyalty-building tools for more than 11 million 401(k) customers.

Recent Case Studies

Aetna and Pitney Bowes - Partners in Progress

In an unprecedented partnership, Aetna and Pitney Bowes join forces to create a state-of-the-art automated document factory.

ANICO Elevates Client Communication and Streamlines Processes

DOC1 helps the American National Insurance Company communicate more clearly with clients while streamlining key work processes.

BKB Offers Clients a More Customer-Friendly Experience

Basler Kantonalbank implements DOC1 Suite to provide customers one, integrated statement.

British Gas Retains Customers with New Statement Design

British Gas redesigns statements using DOC1.

CCM Solution Provides Key Technology for Grameenphone's Flexible Invoice Generation System

Grameenphone implements a comprehensive CCM solution, enabling more efficient operations, greater customer convenience, and ultimately, enhanced user satisfaction.

Dutch Bank Staalbankiers Gains Significant Return on Investment Using DOC1

Dutch bank Staalbankiers creates account statements and other customer correspondence using DOC1 and presents these documents on its web site for customer self care.

Endsleigh Insurance Enhances Organizational Efficiency with DOC1

Endsleigh Insurance provides its customers with highly personalized documents and improved customer service after implementing DOC1.

Experian Personalizes Millions of Credit Reports with DOC1 and Oce

Read how DOC1 enables Experian to generate up to 9 million fifty-page credit reports each year in addition to 1.5 million bankcard statements annually.

Greater Cincinnati Water Works Benefits from the DOC1 Suite

Read how the DOC1 Software Suite helped the GCWW increase productivity, reduce costs and improve customer satisfaction.

ICG Communications Calls on DOC1 for Flexible Bill Formatting

ICG Communications implements DOC1 to provide customized and tailored statements to customers.

Insurance Giant Leverages Production Intelligence to Save Millions

An insurance giant saves millions by streamlining their customer communications production process.

Interelectra Presents a New, Friendly Face to the Marketplace

A Belgian utility redesigns their statements to increase customer satisfaction and unify branding.

Latin American Telecom Automates Billing Production

A telecommunications provider automates billing production to increase productivity and customer satisfaction.

London Life Insurance Provides Financial Statements over the Web

Read how London Life Insurance utilized our document management technology to offer real-time financial statements to customers over the Web.

Maxcom Telecomunicaciones

Maxcom Telecomunicaciones incorporated DOC1 Design, Generate and e2 Vault to greatly improve the quality of their customer care.

Pitney Bowes Partner Power Provides Fujitsu with Full ADF Solution

Learn about Fujitsu Service's recent implementation of a full Automated Document Factory (ADF) solution powered by successful collaboration across Pitney Bowes business units.

Print Laser Gains Both Agility and Economy with Pitney Bowes Group 1 Software's CCM Solutions

Print Laser increases efficiency and grows revenue with Group 1 Software's CCM Solutions.

San Francisco Public Utilities Commission Delivers Easier-To-Read Bills, Enhanced Customer Service

Faced with a growing number of billing-related customer calls, San Francisco Public Utilities Commission (SFPUC) redesigns its bills and improves customer service with Group 1’s DOC1 and e2 solutions.

Shenzhen Telecom Improves Customer Service through Better Bills

Shenzhen Telecom uses CCM solution to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.

Slovak Telecom Manages Personalized Customer Communications for Multi-Channel Delivery

Slovak Telecom implemented Group 1's DOC1 design/generate/print solution to create and manage personalized invoices for multi-channel delivery.

TUI InfoTec Personalizes Customer Documents with the Help of DOC1

When TUI InfoTec upgraded to a color printing system, they came to us for a comprehensive solution.

Recent White Papers

An Intelligent Approach to TransPromo

Learn how breakthroughs in relationship marketing are transforming the role of transaction mail — and those who manage it.

Are We Paying Attention?

The latest international research on the consumer attention span given to bills, statements, official correspondence, and direct marketing and the emerging role of transpromotional marketing messages.

Recent Demos

DOC1 Designer Letter Creation Demo

Use DOC1 Designer to create personalized correspondence fast.

DOC1 Series 5 Demo

See how our DOC1 Series 5 end-to-end CCM solution manages every aspect of your critical documents.